June 25, 2026

A Visit to the Philips Customer Experience Centre in the Netherlands

June 25, 2026

A Visit to the Philips Customer Experience Centre in the Netherlands

It was an honour to be hosted at the Philips Customer Experience Centre in Best, Netherlands, at the gracious invitation of Mr Jan-Willem Scheijgrond, Vice President and Global Head of Government and Public Affairs at Royal Philips, a longstanding friend and supporter of the Wellbeing Foundation Africa’s mission to widen access to quality care.

I was pleased to meet with the Philips Access to Care team, Mr Jeroen Maas, Director Access to Care Technology and Partnerships, and Mr Winfried Jansen, Commercial Sales Leader for Philips Africa, for considered discussion of how meaningful innovation, thoughtfully designed and equitably deployed, can extend care to the families and communities that need it most, advancing Philips’s commitment to improve the lives of 2.5 billion people a year by 2030, among them 400 million in underserved settings.

It was a particular privilege to see at first hand the technologies advancing this purpose, foremost among them Lumify, the Philips handheld point-of-care ultrasound that places diagnostic imaging in the palm of a clinician’s hand, and whose AI-guided Smart Sweep capability enables midwives and frontline health workers to capture clinical-quality obstetric images and bring skilled antenatal assessment within reach of the rural and undersupported settings where it is most needed, as much here speaks to the mothers and children we serve in Nigeria and advocate for globally.

With sincere thanks to Mr Scheijgrond and colleagues across Philips for such a gracious welcome and for a shared belief in improving people’s health and wellbeing through innovation.

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